View full case studies from some of the leading restaurants currently benefiting from QuadraNet Systems, including Rules, Conran (now D&D London), Apex Hotels and Smiths of Smithfield.
Living Ventures
"We started working with QuadraNet and Livebookings at the beginning of 2008 and by July, we had completed the rollout of the systems to all fourteen of our GUSTO and Blackhouse restaurants. We launched our new web sites in July and August with the Live Bookings interface in place and the monthly booking figures showed a dramatic increase; we had more than doubled the number of covers we received online compared to those delivered by OpenTable during July 2007. Towards the end of 2008, we are seeing our online booking levels triple and they're still rising!
I would attribute these dramatic gains to two main factors. Firstly, the Livebookings Direct interface sits on our own website, and provides a simple, clear and seamless booking service for our diners without navigating away from our website. What's more the service is branded with our restaurants' logos, and we own all the data that's captured in the booking process which can be used in any future email marketing campaigns. Secondly, the availability controlled in QuadraNet Reservations is such that we can accommodate an extra 15-20% more diners at peak times for any given session. This directly results in more diners, more revenue and better customer service."
Jeremy Roberts, Commercial Director and Co-Founder, Living Ventures